Privacy Policy

At Shaakz Tours, the best travel agency in Kerala, we value your privacy and are committed to protecting your personal information. We want to make sure you feel safe while browsing our website, booking tours, or sharing details with us.

1. Information We Collect

We collect information you provide when making bookings, subscribing to newsletters, or contacting us. This includes your name, email, phone number, travel preferences, and payment details. We also collect some non-personal data like your browser type and how you navigate our site to improve your experience.

2. How We Use Your Information

Your information helps us provide better services. For example, we use your travel preferences to suggest personalized packages, send updates on tour availability, offer special discounts, and assist you promptly if you have queries.

3. Sharing Your Information

We never sell your personal data. Sometimes we share it with trusted partners like hotels, transport providers, or tour guides, strictly for the purpose of arranging your travel. These partners also follow strict privacy rules.

4. Cookies and Tracking

Our website uses cookies to remember your preferences, like the destinations you view most, and to improve functionality. This helps us show relevant packages and make your browsing smooth and enjoyable.

5. Data Security

We protect your data with secure servers, encryption, and limited access. Payment details are processed through secure gateways, ensuring your financial information stays safe.

6. Third-Party Services

We may use third-party services for analytics, payments, or email communication. While we ensure these services are trustworthy, they have their own privacy rules. We recommend reviewing their policies for full details.

7. Your Rights

You have the right to know what data we hold about you. You can request access, correct errors, or ask for deletion of your personal information. Simply contact us via email or our website form.

8. Children’s Privacy

We do not knowingly collect information from children under 18. If we discover such data, we promptly delete it. Parents or guardians can contact us for any related concerns.

9. Policy Updates

We may update this policy occasionally to improve clarity or comply with new regulations. The latest version is always posted on our website with the updated date.

10. Contact Us

For any privacy concerns or questions about your personal data, you can reach us at info@shaakztours.com or through our website contact form. We aim to respond promptly and clearly.